GDPR & Privacy Statement
Your personal data will be stored securely and used only for the purpose it is given to me.
You can withdraw consent at any time, but if you choose to begin or continue counselling, I will need your consent to contact you for therapeutic and administrative purposes.
Please see below for more information.
How your data is processed
Your privacy is very important to me, and you can be confident that your personal information will be kept safe and secure and will only be used for the purpose it was given to me. I adhere to current data protection legislation, including the UK General Data Protection Regulation (EU/2016/679) (the GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
I am registered with the Information Commissioner's Office (ICO) - registration reference ZB682276.
If you contact me to make an enquiry, or if you decide to begin sessions, I will need to collect some of your personal data to respond to your enquiry or to provide a therapeutic service. Your data is processed and stored in accordance with GDPR and erased securely when it is no longer required.
Your data may be stored through Wix.com’s data storage databases, and they store your data on secure servers. For information on how Wix handles my site visitors' data, please see Wix's Privacy Policy. Wix.com also place cookies on site visitor's computer. Please see click here to learn which cookies are placed on your browser.
How to complain:
I would welcome any suggestions for improving my data protection procedures. If you have any complaint about how I handle your personal data, please do not hesitate to raise this by email to cheryl@healingconnectionstherapy.co.uk. I will acknowledge your complaint within 30 days, then investigate without undue delay and let you know the outcome of your complaint, explaining any actions taken.
If we're unable to resolve the issue between us, you can escalate to a formal complaint about the way I have processed your personal information by contacting the Information Commissioner’s Office (ICO), which is the statutory body that oversees data protection law in the UK. For more information you can visit https://ico.org.uk/make-a-complaint.
If you decide to begin therapy, you will receive a full version of my privacy policy to read and sign before the first session, along with a therapeutic contract which explains what you can expect from my counselling service.